Frequently Asked Questions

Got questions? We've got answers! Learn more about how we build apps and websites, the tools we use, our team's approach, and everything in between.

question

Most customers have their chatbot live within 15 minutes of signing up.

Not at all. Our user-friendly interface and one-click integrations make setup easy for everyone.

You can add virtually any type of business information: website content through our crawler, documents (PDFs, DOCs, etc.), FAQs, custom text snippets, images, and audio files. This versatility ensures your chatbot has all the knowledge it needs.

Our Speech Bot currently supports voice recognition and response in English, Hindi, French, Spanish, German, Tamil, and Telugu. We're constantly adding more languages to our roster.

After subscribing to the Speech Bot add-on, you can select your preferred avatar design and voice from our gallery, then activate it for your chatbot. The setup process takes less than 5 minutes

Simply connect your Shopify store by providing your admin API key and public storefront API key. Once connected, your chatbot can answer product questions, process orders, check inventory, track shipments, and much more—all through natural language conversations or voice commands.

Customers can ask about products, pricing, availability, order status, shipping, returns, and even personalized products—all in conversational language. For example, 'Show me red dresses under $50' or 'What's the status of my order?' The chatbot handles these requests seamlessly.

Yes, we offer integrations with popular CRM systems to ensure seamless lead management.

ConvoGenius leverages advanced AI models combined with your specific knowledge base to deliver highly accurate responses that improve over time.

Absolutely. You can adjust colors, dimensions, and styling to perfectly match your brand identity.