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ItsBot is a SaaS solution developed by Suites360 Solutions Private Limited, offering a suite of AI agents designed to automate and enhance marketing, sales, and customer support for growing businesses.

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Contact Us
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Email Address

business@itsbot.ai
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Phone Number

+91 9915507624
Address
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Plot F5-F6, Second Floor, Phase-8, Industrial
Area, Sector 72, Sahibzada Ajit Singh Nagar,
Punjab 160055
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#2839, Phase - 7, Sector 61, Sahibzada Ajit Singh
Nagar, Punjab, 160062

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Overview
FAQ's
ItsBot Voice Agent

ItsBot Voice Agent

That Turns Dead Leads into Real Customers

An end-to-end voice platform built to engage, qualify, and generate revenue through automated, human-like voice conversations that re-engage, qualify, and convert at scale.

Smart Follow-Ups

Lead Qualification

Human Handoff

ItsBot Voice Agent
ItsBot Voice Agent

Get a Free 15 Days Trial

No credit card required

Call monitoring

Turns Missed & Cold Leads into Revenue

Call routing

End-to-End Voice Automation

Call analytics

Sounds Human. Works 24/7.

CRM integration

Built to Qualify, Convert & Grow

ItsBot Chat Agent

Why ItsBot Voice Agent Outperforms Human-Only Calling

Automate Voice Calls Without Technical Complexity

Run inbound and outbound AI-driven call workflows without complex telecom setup or engineering effort – launch voice automation in days, not months.

Voice

Seamless Phone Number & Telecom Integration.

Easily connect or import phone numbers from providers like Twilio, Telnyx, Plivo, Wavix, or via SIP – no infrastructure rebuild required.

Telecom

Industry-Ready Outbound Campaigns

Launch pre-built voice campaigns for various industries – optimized for real-world business use cases.

Campaigns

Ready to Transform Your Business?

Test Voice Bots for Different Services

Test different voice bots designed for specific services and experience how
each one sounds in real conversations.

Real Estate

Real Estate

Residential Property Sales and Rentals

Your always-on voice assistant that handles property inquiries, missed calls, and follow-ups with speed, accuracy, and a human-like voice.

Healthcare

Healthcare

Clinics, Hospitals and Wellness Services

Your always-on voice assistant that manages appointment calls, patient inquiries, and follow-ups with speed, accuracy, and a human-like voice.

Travel

Travel

Travel Agencies and Tour Operators

Your always-on voice assistant that handles booking inquiries, missed calls, and customer follow-ups with speed, accuracy, and a human-like voice.

Retail

Retail

Sales and Customer Support

Your always-on voice assistant that manages sales calls, support queries, and follow-ups with speed, accuracy, and a human-like voice.

 How the ItsBot AI Voice Agent Works?

What Makes Voice Agent Different

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Voice Dashboard

Sign in to the Dashboard and then simply create your resource center. Connect your email account in just a few clicks. Choose your account type, and our email bot instantly syncs to start managing campaigns on your behalf.

Create account
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Knowledge Base

Next, create your resource center and train your voice bot. Build a centralized knowledge base with FAQs, documents, URLs, or custom content your Voice AI can reference in conversations. This helps the bot answer accurately, stay on-brand, and handle real customer questions with confidence. As you update the knowledge base, the voice bot continues learning, delivering smarter, more relevant responses over time.

Choose voice agent
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Phone Number Setup

Connect and manage phone numbers that power your Voice AI agents. Easily add or link numbers from providers like Twilio, Telnyx, or any SIP-compatible trunk, and assign them to specific voice agents or campaigns. This step ensures your AI can start making and receiving calls seamlessly using your existing or new phone infrastructure.

Customize voice and avatar
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Configure Call Settings

Create and manage your AI voice agents from a single place. Set up new voice agents, assign phone numbers, enable modules like booking or escalation, and control their status (active, paused, or inactive). This step lets you customize how each voice agent behaves and ensure the right agent handles the right conversations.

Configure call settings
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Outbound Campaigns

Create, schedule, and manage AI-driven outbound calling campaigns from one dashboard. Launch operational or promotional campaigns, assign voice agents, and track the execution status in real-time. Monitor success rates, completed calls, and remaining volumes to optimize outreach and follow-ups effortlessly.

Start receiving calls
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Engagements

Track every customer interaction across inbound and outbound calls in one place. View lead status, follow-ups, callbacks, bookings, and tickets with real-time updates. Quickly identify conversations that need attention and take timely action to improve conversions and customer satisfaction.

Start receiving calls
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Call Logs

Call Logs provide a complete record of all inbound and outbound calls handled by your voice agents. You can track call status, outcomes, end reasons, and whether calls were transferred or escalated to a human agent. This helps monitor performance, troubleshoot issues, and ensure call quality and reliability.

Start receiving calls
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Integrations

Integrations let you connect your voice platform with external services to streamline calling workflows. Easily sync phone numbers from providers like Twilio and Telnyx, or configure SIP trunks for custom telephony setups. This ensures seamless connectivity, better automation, and scalable voice operations.

Start receiving calls
AI-PoweredstarVoice Campaigns That
Engage, Qualify & Convert
Your always-on voice assistant that handles incoming calls with speed, accuracy, and a human touch.

Instant Appointment Booking

Natural conversations

Seamless Scheduling

Intelligent lead classification

Smart Information Delivery

Smart Information Delivery

Customer Support Assistance

Customer Support Assistance

Automated FAQ Handling

Real-time call analytics

Training & Learning Support

24/7 automated call handling

Integrate With Ease

ItsBot
Shopify
Red Dots
Email
Stack
Payments
Tools
CRM
Analytics
Automation
Sequences
AI Platform
AI Service
GPT
WhatsApp
Integration

Voice Intelligence That Understands
Context, Not Keywords

Purpose

Seamless Human + AI Collaboration

Powered by Eleven Labs, our ItsBot voice agent handles high-volume calling while smoothly transferring conversations to human agents with full context when needed.

Seamless Human + AI Collaboration

Dead Lead Recovery Engine

Automatically re-engage cold, missed, and inactive leads and turn them into meaningful conversations that drive real outcomes.

Dead Lead Recovery Engine

Campaign-First Voice Automation

Create and run separate Business and Promotional voice campaigns, built to match how real teams follow up, remind, and reach out.

Campaign-First Voice Automation

Built-In Lead Management System

All calls, responses, and outcomes are stored in one central lead dashboard, making every voice interaction trackable and actionable.

Built-In Lead Management System

Interest-Aware Conversations

Our voice agent adapts in real-time when a prospect shows interest, triggering follow-ups, bookings, lead creation, or human handoff automatically.

Interest-Aware Conversations

Seamless Human + AI Collaboration

Powered by Eleven Labs, our ItsBot voice agent handles high-volume calling while smoothly transferring conversations to human agents with full context when needed.

Seamless Human + AI Collaboration

Dead Lead Recovery Engine

Automatically re-engage cold, missed, and inactive leads and turn them into meaningful conversations that drive real outcomes.

Dead Lead Recovery Engine

Campaign-First Voice Automation

Create and run separate Business and Promotional voice campaigns, built to match how real teams follow up, remind, and reach out.

Campaign-First Voice Automation

Built-In Lead Management System

All calls, responses, and outcomes are stored in one central lead dashboard, making every voice interaction trackable and actionable.

Built-In Lead Management System

Interest-Aware Conversations

Our voice agent adapts in real-time when a prospect shows interest, triggering follow-ups, bookings, lead creation, or human handoff automatically.

Interest-Aware Conversations

Seamless Human + AI Collaboration

Powered by Eleven Labs, our ItsBot voice agent handles high-volume calling while smoothly transferring conversations to human agents with full context when needed.

Seamless Human + AI Collaboration

Designed for Trust.
Proven in Execution 

We are officially certified for ISO 27001 and ISO 42001, ensuring strong security and responsible AI governance.

HIPAA, SOC 2 & GDPR compliance-ready via secure AI integrations (ChatGPT, Gemini, Claude, etc) with encryption, access control, and audit logs.

AI Integrations:

AI IntegrationsAI IntegrationsAI IntegrationsAI Integrations

Certified for ISO 27001 and
ISO 42001.

AI IntegrationsAI Integrations
AI IntegrationsAI IntegrationsAI Integrations

HIPAA/SOC 2/GDPR are shown as readiness/alignment —
Not as certifications.

 Built for Every Industry

One Smart Voice AI Agent. Human-like Conversations

No matter your industry, ItsBot Voice AI adapts to your workflows, handling inbound and outbound calls, engaging customers naturally, and driving real outcomes through intelligent voice automation. 


Retail

Deliver fast, personal assistance that drives repeat purchases and loyalty.

Retail shopping experience

B2B Services

Engage decision-makers, qualify leads, answer pricing questions, and book discovery calls automatically.

B2B Services handshake

Ecommerce

Turn browsing into buying with instant answers, product discovery, and checkout nudges that reduce abandonment.

Ecommerce laptop

SaaS

Qualify inbound demand, guide onboarding, recommend plans, and book demos without manual effort.

SaaS cloud computing

EdTech

Support students, parents, and institutions with always-on guidance and multilingual assistance.

EdTech student learning

What Our Customers Say

Real results. Real voices. Here’s how our Chat Agent is already helping businesses scale smarter.

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We use it to cut down on repeated support queries. It saves a lot of back and forth.

Support Lead

EdTech Platform

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The UI is simple. Integration was quick. Didn’t need to ask the dev team for help.

Ops Manager

Remote Startup

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It’s not replacing our team, but it clears the clutter so we can focus on real issues.

Customer Success Manager

DTC Brand

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ItsBot is like hiring a full team — without the salaries, the headaches, or the burnout.

Early Beta User

SaaS Founder

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Every founder needs this. I am just waiting for more products by ItsBot.

Startup Advisor

Angel Investor

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Setup was ridiculously fast. No developers. No drama. Just results.

Operations Head

TravelTech Startup

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Chat Agent handled real customer queries better than we expected — right from day one.

Early User

CX Manager

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Took just minutes to get live. No onboarding or training needed — it just worked.

Solo Founder

SaaS Side Project

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We use it to cut down on repeated support queries. It saves a lot of back and forth.

Support Lead

EdTech Platform

Quote symbol graphic icon

The UI is simple. Integration was quick. Didn’t need to ask the dev team for help.

Ops Manager

Remote Startup

Quote symbol graphic icon

It’s not replacing our team, but it clears the clutter so we can focus on real issues.

Customer Success Manager

DTC Brand

Quote symbol graphic icon

ItsBot is like hiring a full team — without the salaries, the headaches, or the burnout.

Early Beta User

SaaS Founder

Quote symbol graphic icon

Every founder needs this. I am just waiting for more products by ItsBot.

Startup Advisor

Angel Investor

Quote symbol graphic icon

Setup was ridiculously fast. No developers. No drama. Just results.

Operations Head

TravelTech Startup

Quote symbol graphic icon

Chat Agent handled real customer queries better than we expected — right from day one.

Early User

CX Manager

Quote symbol graphic icon

Took just minutes to get live. No onboarding or training needed — it just worked.

Solo Founder

SaaS Side Project

Quote symbol graphic icon

We use it to cut down on repeated support queries. It saves a lot of back and forth.

Support Lead

EdTech Platform

Quote symbol graphic icon

The UI is simple. Integration was quick. Didn’t need to ask the dev team for help.

Ops Manager

Remote Startup

Quote symbol graphic icon

It’s not replacing our team, but it clears the clutter so we can focus on real issues.

Customer Success Manager

DTC Brand

Ready to see results like these?

Frequently Asked Questions

An AI Voice Agent is an intelligent system that can handle voice calls like a human, answering questions, understanding intent, and completing tasks automatically through natural conversation.

Yes. AI Voice Agents can manage inbound calls like reception or support, as well as outbound calls for reminders, follow-ups, lead outreach, and campaigns.

No. Modern AI Voice Agents are designed for non-technical users, offering quick setup, no-code workflows, and AI-assisted configuration to launch campaigns easily.

AI Voice Agents use advanced speech recognition, natural language understanding, and voice synthesis to understand context and respond naturally, making conversations feel smooth and realistic.

The AI transfers calls when a customer request requires human involvement—such as complex queries, high-intent leads, or urgent cases—while passing full conversation context to the agent.

By automating high-volume and repetitive calls, ItsBot Voice Agents reduce the need for large call center teams while improving response time, consistency, and overall customer experience.