company widget

Frequently Asked Questions

Explore everything you need to know about ITsBot, how it works, and how it can power your marketing and support with AI.

General

ItsBot is a smart AI marketing agent that automates sales, support, and lead capture — 24/7. You upload your brand content and tone, and it deploys on channels like chat, voice, WhatsApp, email, and SMS. It guides prospects to conversions while you focus on strategy.

ItsBot frees you from repetitive tasks by automating workflows across email, voice, SMS, and social media. With AI-powered lead generation and real-time engagement, you qualify more leads, seal deals faster, and scale without hiring more people.

Absolutely. Designed for lean teams, ItsBot offers cheap marketing automations like automated follow-ups, chat support around the clock, and instant lead qualification. You can start small and expand your AI stack as your business grows.

Unlike generic tools, ItsBot offers unified, brand-customized AI agents across voice, email, chat, SMS, and ads — all in one platform. It learns your voice, context, and triggers for truly personalized outreach.

ItsBot includes a full suite of agents, with Chat Agent being the start. And to enjoy the rest, like Voice Agent, Email Agent, LinkedIn Agent, SMS Agent, WhatsApp Agent, Ad Campaign Agent, and Botopedia, one has to join the waitlist. Together, they provide a robust marketing and support system to automate your entire customer funnel — from lead capture to conversion and beyond.

Yes. ItsBot can capture incoming interest via chat, qualify leads via phone or WhatsApp, and send automated follow-ups via email and SMS. It nurtures prospects until they're ready to convert.

You can launch within minutes. Just upload your content, set your tone, and select the agents you need—all without coding. It's built for getting results from Day 1.

From SaaS startups and law firms to e‑commerce stores and real estate agencies, ItsBot supports a wide range of sectors. ItsBot adapts to your industry using AI B2B marketing tools and pre-trained niche bots available in Botopedia, making it easier to launch targeted, contextual conversations right from day one, making it versatile and scalable.

Yes—fully. Your data stays in isolated workspaces and never trains our models. We follow strict privacy protocols and align with global compliance standards, making us a secure AI lead generation software.

Yes. ItsBot seamlessly integrates with leading CRM and marketing platforms like Zoho, Pipeline, Hubspot and Salesforce, enabling smooth lead capture, tracking, and nurturing. Together, these integrations and our AI agents create a unified marketing and support system — automating your funnel from first touchpoint to conversion. Our built-in marketing automation tools ensure leads and data flow effortlessly across channels.

ItsBot lets you customize tone, phrasing, and fallback messages so your brand sounds professional and aligned across email, chat, and voice. It's an AI marketing bot that mirrors your brand's voice, making each interaction feel familiar, helpful, and human.

Not at all. ItsBot is built for simplicity. Setup involves uploading content, setting rules, and toggling agents on. The system uses drag-and-drop and conversational logic—perfect even if you're unfamiliar with traditional marketing automation tools.

Yes! Right now, you can try ItsBot's Chat Agents for free when you sign up—no credit card required. These AI-powered tools let you explore real-time engagement and AI lead generation firsthand. Other agents like Email, WhatsApp, and SMS will also come with free trial access once launched, so you can test them before scaling.

ItsBot's AI agents are highly customizable to match your brand's tone, language, and workflows. You can adjust conversation scripts, fallback responses, and logic flows with ease. Whether you're using one of our AI lead generation tools or setting up automated campaigns, every step stays transparent and tailored to your business style.

Yes, ItsBot is designed to handle multi-channel campaigns—across email, SMS, WhatsApp, and more—from one unified dashboard. While AI chat automations are currently active, full cross-channel orchestration is being rolled out soon. You'll be able to coordinate messaging seamlessly, reducing tool fatigue and boosting consistency. Interested in early access to upcoming AI Bots for your marketing and support? Join the waitlist here <link> or drop us a message to stay in the loop.

ItsBot supports B2B lead generation through its various AI Bots for marketing, like Chat Agent and Voice Agent, which qualify leads in real time and engage prospects with context-aware conversations. These agents work around the clock, answering questions, booking meetings, and capturing lead data from your website or outbound calls. Additionally, upcoming tools, like SMS, Email, Voice and Ads Campaign agents, will further support long sales cycles typical of B2B pipelines. It's a unified AI B2B marketing solution designed to automate, personalize, and scale your outreach efforts efficiently.

Yes. ItsBot supports multi-brand management, letting you create separate workspaces for each brand, domain, or website. Each brand gets its own tone, agents, and analytics, fully isolated from one another.

Instead of outsourcing, you control your automation stack. With AI sales system power, you launch fast and iterate quickly—no agency fees, no delays.

Pricing is flexible, based on the number of AI agents and usage. You can start with basic plans for small businesses and add channels as you grow. For full details, just hop on a call or check our pricing page.

ItsBot provides a robust self-service knowledge base, live chat support, onboarding docs, and email support. Users may also get access to onboarding calls and campaign strategy sessions to help with easy onboarding, easy product use, and to maximize ROI.

Chat Agent

Most customers have their chatbot live within 15 minutes of signing up.

Not at all. Our user-friendly interface and one-click integrations make setup easy for everyone.

You can add virtually any type of business information: website content through our crawler, documents (PDFs, DOCs, etc.), FAQs, custom text snippets, images, and audio files. This versatility ensures your chatbot has all the knowledge it needs.

Our Speech Bot currently supports voice recognition and response in English, Hindi, French, Spanish, German, Tamil, and Telugu. We're constantly adding more languages to our roster.

After subscribing to the Speech Bot add-on, you can select your preferred avatar design and voice from our gallery, then activate it for your chatbot. The setup process takes less than 5 minutes

Simply connect your Shopify store by providing your admin API key and public storefront API key. Once connected, your chatbot can answer product questions, process orders, check inventory, track shipments, and much more—all through natural language conversations or voice commands.

Customers can ask about products, pricing, availability, order status, shipping, returns, and even personalized products—all in conversational language. For example, 'Show me red dresses under $50' or 'What's the status of my order?' The chatbot handles these requests seamlessly.

Yes, we offer integrations with popular CRM systems to ensure seamless lead management.

Chat Agent leverages advanced AI models combined with your specific knowledge base to deliver highly accurate responses that improve over time.

Absolutely. You can adjust colors, dimensions, and styling to perfectly match your brand identity.