Travel buyers do not book instantly. They compare fares, check dates, ask questions, and wait for reassurance. ItsBot ensures every enquiry is answered, every option is explained, and every interested traveler is followed up until a booking is confirmed, using one AI-powered omniagent across chat, email, and voice.
Travel businesses lose revenue when enquiries sit unanswered, quotes are forgotten, and follow-ups depend on human availability.ItsBot acts as a full- time digital travel desk, handling conversations, recommendations, follow-ups, and booking readiness without adding headcount.
They are lost when:
This is not a staffing problem.
Where hesitation turns into confirmation
Responds instantly on website chat, WhatsApp, and landing pages. Shares flight options, hotel availability, tour packages, pricing details, inclusions, exclusions, and policies. Captures travel dates, destinations, budget, and group size. When intent rises, the conversation seamlessly moves to voice.
Keeps travelers engaged until they are ready
Sends itinerary options, fare changes, hotel recommendations, seasonal offers, and abandoned-quote follow-ups. Responds to replies automatically and continues conversations during long decision cycles. Email becomes a revenue channel, not a brochure.
Answers questions the moment curiosity strikes
Handles inbound calls, instant callbacks, and follow-ups with serious travelers. Explains fare rules, cancellation policies, visa requirements, hotel amenities, and tour schedules. Confirms readiness and assists in finalizing bookings. No missed calls. No lost intent.
Chat, email, and voice do not work in silos. They operate as one connected system that remembers traveler preferences, keeps conversations moving, and nudges decisions forward at the right time.
Preferences, questions, and context carry forward. Follow-ups feel timely, not pushy. Decisions feel guided, not forced.
Flight, hotel, and package availability enquiries
SFare comparison and best-deal suggestions
Customized itinerary recommendations.
Group travel and corporate bookings
Seasonal promotions and limited-time discounts
Abandoned enquiry and quote recovery
Booking confirmations and reminders
Post-booking updates and support
Handle peak-season traffic without delays. Convert more enquiries into bookings. Reduce manual follow-ups and agent burnout. Travel businesses using ItsBot typically see:
Each agent supports a critical stage of the travel lifecycle, from enquiry handling and lead qualification
to follow ups and post booking assistance, exactly how high performing travel teams run at scale.
Maya Agent
Maya
Follow-Up Manager
AI follow-up agent that re-engages silent leads, checks interest, and keeps travel conversations moving without sounding salesy.
Let's Try a call with Our Maya Agent
Watch how a single travel enquiry moves from chat to email to voice and ends in a confirmed booking.